With a growing portfolio of clients and expanding operations, AMS recognised the need to streamline its processes, enhance document control, improve asset management, implement fixed asset training programs, refine job costing practices, and synchronise customer relationship management (CRM) activities.
To address these challenges, AMS partnered with Dynamic Aspect, a renowned Microsoft services provider and Premium Wiise partner, to support and extend an integrated Enterprise Resource Planning (ERP) solution.
To address these challenges, AMS partnered with Dynamic Aspect, a renowned Microsoft services provider and Premium Wiise partner, to support and extend an integrated Enterprise Resource Planning (ERP) solution.
Dynamic Aspect and Wiise at Aerodrome Management Services
Aerodrome Management Services (AMS) is a leading provider of aviation services, specialising in managing aerodromes and ensuring safe and efficient operations.
They work closely with companies, mining operations, local governments/shires, and a number of international airports to deliver professional and cost effective solutions to Australia’s aviation industry.
Microsoft Dynamics 365
Challenges Faced by AMS:
1
Document Control
AMS was working with manual document management processes, leading to inefficiencies, version control issues, and potential compliance risks.
2
Asset Management
The lack of a centralised system affected AMS's ability to track, maintain, and optimise its assets.
3
Job Costing
Existing job costing methodologies impacted resource allocation decisions.
4
CRM Synchronisation
AMS faced difficulties in synchronising customer data across departments, resulting in disjointed communication and service delivery.
Microsoft Dynamics 365
The SOLUTION
Dynamic Aspect, an Australian Financial Review (AFR) Fast Starter and CRN Fast50 business, collaborated closely with AMS to address their specific challenges and tailor the ERP environment to their unique requirements.
The following modules and features were deployed:
1
Document Control
Dynamic Aspect built a custom document control process for AMS utilising Microsoft’s Power Automate flows to optimise document approval and metadata automation. Familiar with AMS, this Microsoft technology was integrated to centralise document storage, streamline approval workflows, and ensure version control. Employees could easily access relevant documents, while automated notifications enhanced collaboration and compliance.
2
Asset Management
Wiise's Asset Management module enabled AMS to comprehensively track assets throughout their lifecycle, from procurement to disposal. Maintenance schedules, depreciation calculations, and asset utilisation reports provided actionable insights for optimised asset management.
Dynamic Aspect also conducted customised training sessions for AMS employees, focusing on best practices for fixed asset management within the Wiise ERP system. This ensured that staff members were proficient in utilising the system to maximize the value of assets and minimise depreciation.
Dynamic Aspect also conducted customised training sessions for AMS employees, focusing on best practices for fixed asset management within the Wiise ERP system. This ensured that staff members were proficient in utilising the system to maximize the value of assets and minimise depreciation.
3
Job Costing
Wiise's Job Costing module facilitated accurate cost allocation by tracking labour, materials, and overhead expenses associated with each project or service. Real-time insights into project profitability empowered AMS to make informed decisions and improve overall financial performance.
4
CRM Synchronisation
Dynamic Aspect implemented seamless integration between Wiise ERP and AMS's CRM system, ensuring that customer data was synchronised across departments in real-time. This enhanced communication, streamlined sales and service processes, and ultimately improved customer satisfaction.
DYNAMIC ASPECT
Results and Benefits
The support and extension of the Wiise ERP system by Dynamic Aspect brought about significant improvements for AMS:
Enhanced efficiency and productivity through streamlined processes and centralised data management.
Improved compliance and risk management through robust document control mechanisms.
Optimised asset utilization and reduced depreciation expenses, leading to cost savings.
Increased accuracy in job costing, resulting in better resource allocation and profitability.
Enhanced customer satisfaction and loyalty through synchronised CRM activities and improved service delivery.
The collaboration between AMS and Dynamic Aspect exemplifies the transformative impact of implementing and extending Wiise ERP system in overcoming operational challenges and driving sustainable growth in aviation services management.