Dynamics 365 Sales ∙ Consulting, Development & Support ∙ Australia, Sydney

Every customer's data is stored in a structured way. All the required information, including interaction history, list of orders, and consumer behaviour, are displayed on a user-friendly interface. You can make calls, send messages, create reminders, and schedule activities directly from the customer's information file. Staff members can understand your customers better and meeting their expectations.

A complete range of products and services is always at hand, allowing you to create item groups depending on seasonal, promotional, and individual discounts, according to the customer type, and more. If the order quantity is changed, discounts are applied automatically.

Dynamic 365 Sales has a user-friendly interface for monitoring your sales funnel and implementing marketing strategies. It tracks each customer's current status, displaying it throughout the entire sales cycle, from initial contact to first and subsequent transactions.

With this tool, you can monitor and improve sellers' and managers' efficiency using cross-selling strategies, increase the average size of your deals and use other methods to raise customers' interest. Each marketing program allows you to set specific goals, track their results, create mailing lists, and evaluate responses.

All information entered into a single Dynamic 365 Sales database concerning customers, including products or services sold, can be organised into separate lists. You can set up your system to automatically change these contents or do it manually if you need to make any minor changes to the customer's account.

Considering the industry and business strategy, every company may have its sales development priorities, such as the volume of sold products or services provided, the number of served customers, average size of the deal, sales intensity, or communication with buyers. Dynamic 365 Sales allows you to set any goals for the entire sales department or individual staff member, monitoring deadlines and quality of completed tasks.

For convenient communication with customers, our system is integrated with all possible modern communication tools: phones, messengers, social networks, and e-mails. All the required data is entered into the customer table, where all correspondence and calls are saved and can be viewed or heard at any time.

Artificial intelligence continuously analyses all accumulated data, generating statistical and graphical reports on sales department and individual staff members' work performance, the effectiveness of marketing and advertising campaigns, consumer behaviour of customers, their paying potential, and more.

Dynamic 365 Sales lets you create and configure self-service portals for customers to edit and update information, track orders, place requests, leave comments, and ask for consultations.