The experienced team at Microsoft Partner Dynamic Aspect deployed Microsoft's new
Dynamics 365 Business Central ERP solution toas the foundation to completely modernise their ICT environment into the '3 Microsoft Clouds' of Office 365, Azure and Dynamics 365.
Dynamics 365 Business Central, as a relative newcomer to the Australian market, was selected by the client due to its capabilities in solving their complex challenges including the core business need to report and analyse data contained within the business itself. Using the 'dimensions' functionality of
Business Central, the basis was provided for advanced analytics making the financial breakdown and status more transparent. In terms of presentation of the data; clear, simple reports and graphs allow senior management to better understand trends and take action.
In order for data to be reported on, it first has to be available and
Business Central ensured this:
Firstly, it was integrated with both the member management system and the online store. Duplication of data entry was therefore eliminated, mitigating the risk of human error and reducing the requirement for reconciliations.
Secondly, additional data was uploaded from other sources. This included data from multiple payment systems such as Paypal, BPay and Capricorn. As a result, MTA NSW are now able to track the status of customer accounts in real time to timely reactions.
In terms of processing within
Business Central, other efficiencies were introduced by automation, significantly reducing manual operations. This allows staff to focus on value-add activities. As an example, deferral functionality was used for revenue to improve accuracy and decrease turnaround time for reporting.
To summarise the simplification of a complex environment, the team at Dynamic Aspect where able to provide: